🔒 Your Data at Liv18 128-bit SSL Encryption Secured 🚫 To third parties No data is ever sold 🛡️ Your Payment Data Fully Encrypted and secure 📋 Privacy Policy Fully in Bangla Reading time ✅ Your right to view and delete your data Your Rights 💬 Have a question? Help Center Contact Us 🔒 Your Data at Liv18 128-bit SSL Encryption Secured 🚫 To third parties No data is ever sold 🛡️ Your Payment Data Fully Encrypted and secure 📋 Privacy Policy Fully in Bangla Reading time ✅ Your right to view and delete your data Your Rights 💬 Have a question? Help Center Contact Us
Data Protection Policy 2026

Liv18 Privacy Policy – Our Commitment to Protecting Your Data

How your personal data is collected, stored, and kept secure at Liv18 — all explained clearly, right here.

Last Updated: January 2026 | Applicable: liv18.best and all related services | Language: Bengali

Key Principles of Privacy Protection

How liv18 protects your data — six core commitments

Encrypted Data Transfer

Every transaction and data exchange on Liv18 is protected by 128-bit SSL encryption — the same standard used by banking websites. No third party can read your personal or financial information.

Bank-Grade Protection
No Data Selling

Liv18 never sells your personal information to third parties — not to advertisers, data brokers, or any other organization. This is an unwavering policy.

Zero Data Selling
You're in Control of Your Data

Every Liv18 member can view their own data, request corrections where needed, and in certain circumstances apply to have their data deleted. Control over your information stays with you.

Member Rights
Secure Data Storage

All your data is stored on secure servers with access restricted to authorized personnel only. Regular security audits are conducted to verify and maintain system integrity.

Limited Access
Payment Data Security

Your bKash, Nagad, or bank account details are stored on our servers in fully encrypted form. After payment processing, sensitive information is retained in tokenized format.

Tokenized Payments
Marketing Communication Controls

You can opt out of promotional messages from liv18 at any time. Marketing communications can be turned off through your account settings or by contacting the Help Center.

Easy Opt-Out
0
Registered member records (in hundred thousands)
0
SSL Encryption Strength (bits)
0
Data Breach Incidents
0
Security Audit (Annual)
1

What Information We Collect

Liv18 only collects the information necessary to provide its services. It is our policy not to collect unnecessary or excessive data.

  • Registration Details: Full name, mobile number, date of birth, and email address.
  • Identity verification (KYC): A copy of your national ID or passport.
  • Payment information: Mobile banking number and transaction history.
  • Gaming Activity: Betting history, win/loss records, and account activity.
  • Device information: IP address, browser type, and device identifier (for security purposes).
  • Support Contact: Messages sent to the Help Center and descriptions of reported issues.
Please note: Liv18 never stores your password, OTP, or bank PIN — that information stays with you alone.
2

How Your Data Is Used

Collected data is used solely for its intended purpose. No data is used beyond its approved scope.

  • Account creation and management, and identity verification.
  • Ensuring payment processing and transaction security.
  • Customer support and issue resolution.
  • Ongoing monitoring to prevent money laundering and fraud.
  • Personalized offers and bonuses based on your preferences (you can turn this off at any time).
  • Analytics to improve platform performance and enhance the user experience.
  • Regulatory reporting to comply with the terms of our international gaming licence.
3

Data Retention & Duration

Liv18 does not retain data longer than necessary. Information tied to active accounts is kept for as long as the account remains open.

  • Information linked to active accounts is retained until the account is closed.
  • Even after an account is closed, transaction records may be retained for up to 5 years as required by law.
  • KYC documents are retained for a set period in accordance with licence requirements.
  • Marketing data — deleted immediately if you opt out.
Data Deletion: You can request data deletion alongside an account closure request. Any data beyond legal retention requirements will be erased within 30 days.
4

Who Your Data Is Shared With

Liv18 never sells your information to third parties. However, limited data may be shared with trusted partners where necessary to deliver our services.

  • Payment Processor: Necessary information is shared with our mobile banking partners to process transactions.
  • KYC Service Provider: Authorized third parties for identity verification.
  • Regulatory Authorities: Where required by legal obligation or government directive.
  • Fraud Prevention: With the relevant authorities when required for investigations.

All third parties engaged by Liv18 are bound by the same privacy standards. They are not permitted to use the data they receive for any other purpose.

6

Your Data Rights

Every Liv18 member has specific rights over their personal data. These rights are in line with international data protection standards.

  • Right to access: You can submit a request to find out what information we hold about you.
  • Right to Rectification: If any of your information is incorrect, you can request a correction.
  • Right to Erasure: You can request deletion of data that is not required to be retained for legal obligations.
  • Right to Restrict Processing: You may object to the use of certain personal data.
  • Marketing Opt-Out: You can request to stop promotional communications at any time.
  • Data Portability: You have the right to request a copy of the data we hold about you.
To exercise your rights: Help Center Contact us. We will respond within 30 days of receiving your request.
7

Security Measures

Liv18 uses multiple layers of security to keep your data protected.

  • 128-bit SSL/TLS encryption on all data transfers.
  • A real-time fraud detection system is active around the clock.
  • Physical and digital access controls are in place at the server level.
  • Data protection training is mandatory for all staff.
  • Annual third-party security audit.
  • Two-factor authentication (2FA) is available to all members.

Your role in protecting your data matters too. Use a strong password, keep 2FA enabled, and report any suspicious contact to support immediately.

8

Children's Privacy

Liv18 does not collect — and makes no attempt to collect — any data from individuals under the age of 18. This platform is strictly for adults.

If a parent or guardian believes their child has accidentally registered on Liv18, please Help Center The associated account and all data will be deleted immediately.

9

Changes to the Privacy Policy

Liv18 reserves the right to update this privacy policy as needed. Members will be notified in advance of any significant changes.

  • The date of any change will be noted at the top of the page under the "Last Updated" section.
  • For significant changes, you will be notified via SMS to your registered mobile number or by email.
  • Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
10

Contact & Requests

For any questions, complaints, or requests regarding this privacy policy, please contact the Liv18 support team.

  • Live Chat: Help Center Chat with us in Bengali, 24/7.
  • Email: support@liv18.best — typically responds within 24 hours.
  • Requests to access or delete data may require KYC verification to confirm your account identity.
Your privacy matters to us. If you have any questions or concerns, don't hesitate to reach out — we're always here to help.

Your Data Rights at a Glance

Your Rights Over Your Personal Data at Liv18

Right to Access

You can submit a request to find out what information Liv18 holds about you. Contact support and you'll receive a response within 30 days.

Right to Rectification

If your profile contains incorrect information, you can submit a correction request. Your name and contact details can be updated.

Right to Erasure

If you close your account, all data beyond legal obligations will be deleted. You may also submit a separate deletion request at any time.

Right to Object to Processing

You can object to your data being used for specific purposes — particularly for marketing.

Right to Data Portability

You can request a copy of your personal data. It will be provided in a standard, readable format.

Right to Opt Out of Marketing

You can unsubscribe from promotional messages at any time. Opt-out takes effect immediately.

How Your Data Flows

Your Data's Journey: From Registration to Gaming

1
Data Collection at Registration

Name, phone number, and date of birth are collected through encrypted channels and stored on secured servers.

2
KYC Verification

Identity documents are verified through authorized KYC partners. Once verification is complete, the original documents are no longer used in processing.

3
Gaming Activity Log

Betting history and transaction records are stored in secure logs and used for dispute resolution and customer support.

4
Payment Processing

Payment information is stored in tokenized form. Your full account number is never stored on the server.

5
Security Monitoring

Our fraud detection system continuously analyzes transactions. Any unusual activity triggers protective measures on the account.

Dos and Don'ts

Your Role in Protecting Your Own Data

Submit
Use a strong password — a combination of letters, numbers, and symbols.
Keep two-factor authentication (2FA) enabled.
Always log out of your browser or app after each session.
If you notice any suspicious activity, report it to support immediately.
Don'ts
Never share your password or OTP with anyone — even if they claim to be Liv18 support.
Never reuse the same password across multiple sites.
Do not save your password when logging in on someone else's device.
Do not share your account with anyone else.

More about liv18's Privacy Policy

Whenever you register somewhere online, a natural question comes to mind — where does my data go? Liv18 takes that question seriously. This is especially relevant for users in Bangladesh, as many international platforms are not transparent enough on this matter. That's why Liv18's privacy policy is written in plain, straightforward language.

When liv18 collects your data, it's only for what's necessary. At registration, your name, phone number, and date of birth are all that's initially required. A national ID is needed for KYC verification, as this is a mandatory requirement under international gaming licensing. These documents are not used in processing after verification is complete. No information beyond what is needed is ever requested.

Many users have concerns about the security of their payment details. If you provide your bKash or Nagad number, can anyone else see it? Liv18 stores payment information using tokenization — meaning your actual account number is never stored directly on the server; it is converted into a secure code. This method complies with the international payment security standard PCI-DSS.

Cookies are often misunderstood or overlooked. Liv18 uses cookies for three main purposes — to keep you logged in, to analyze site usage, and to show you personalized offers. The first type is essential for the site to function properly, but you can disable marketing cookies at any time through your browser settings.

Sharing data with third parties is the most sensitive issue — and Liv18 has a clear, firm stance on it: your data is never sold. Necessary information is shared with bKash or Nagad to process payments, and with approved partners for KYC verification. Nothing beyond that. And those partners are contractually bound to uphold the same privacy standards.

Liv18 doesn't just put your data rights on paper — it enforces them in practice. If you want to view your information, correct any inaccuracies, or request deletion, simply reach out to the help center. We will respond within 30 days of receiving your request.

If after reading the Privacy Policy something still isn't clear, or you have any questions — Help Center Ask us in Bengali. To learn more about the Terms & Conditions This page See for yourself. Earning your trust that your data is safe at Liv18 is what we're here for.

Get Started on a Secure Platform Now

Your data is protected, your payments are secure, and your gaming experience is enjoyable at liv18. Join today.

Frequently Asked Questions

Answers to Common Questions About Your Liv18 Account & Data

Forgot your password? No worries — recovering access to your liv18 account is straightforward. On the login page, click the "Forgot Password?" link. Enter your registered mobile number and an OTP will be sent to you. Once you enter the OTP correctly, you'll be able to set a new password. The whole process typically takes under 3 minutes. If you no longer have access to your registered number, contact the Help Center directly — KYC information may be required to verify your identity. After setting a new password, we recommend enabling two-factor authentication (2FA) to prevent similar situations in the future.

Viewing your betting records and transaction history on Liv18 is simple. After logging in, go to the account menu where you'll find the "Betting History" or "Transactions" section. In Betting History, you can see the date, amount, odds, match details, and result for every bet placed. You can filter by date range — such as the last 7 days, last month, or any custom period. The Transactions section shows a full list of deposits and withdrawals, with the status and reference number for each entry. If you have a question about a specific bet or transaction, contact the help center with the reference number and our team will look into it in detail.
বাংলা